• Slight surface scratches (can be polished), e.g. in the area of the door handles

• Typical paint marks from using car washes

• Slight stone chips (not all the way to the primer), max. 3 instances on the driver-side front

• Scratches that cannot be polished, scratches with serious paint abrasion

• Damage that requires painting

• More intense chipping due to stones, down to the primer

• Avoidable paint damage due to resin and animal droppings, as well as other avoidable natural and environmental influences

• Dents or bumps over 2 cm in diameter that impact the overall appearance of the vehicle

• Unrepaired accident damage, hail damage

GLAZING

& LIGHTING

• Tiny isolated stone chips, scratches or chips outside the wiper area that do not negatively affect the outward view

• Or damage the outer glass layer only superficially and are not longer than 2 mm, a maximum of 5 instances

• Damage to the outer glass layer, down to the plastic layer due to stone impact

• Leaking headlights or rear lights

• Impairments that reduce traffic safety

• Breaks, cracks, holes in the headlights or rear lights or the housing

• Impacts from stones or chipping

• Slight rubber abrasion on unpainted bumpers and trim strips which does not result in any visible and permanent deformation

• Slight abrasion of paint, but not penetrating into the plastic area

• Visible damage in the form of buckling, structural changes in the plastic, cracks, bursts and deformations

• Deformation of the bumper bracket

• Missing attachments (e.g. cover of the towing hook)

• Large scratches or abrasions without material removal and scratches or abrasions with material removal

• Major damage to the paint surface

• Deformations, breakage

• Contamination or dirt that cannot be eliminated by normal cleaning

• Odours, e.g. due to mould

• Missing, broken, or insufficiently fastened functional parts (e.g. door handles, sun visors, cigarette lighter, door or boot cladding)

• Damage, e.g. fire damage, holes, cracks

• Smell from cigarettes, cigars, use of pipe or e-cigarettes

• Service book, logbook, operating instructions

• Vehicle registration certificate

• First aid kit, warning triangle, safety vest

• Spare tyre (if available) or repair kit

• Navigation CD/DVD and SD card

• Certificate of main and exhaust emissions inspection

• Removed seats and benches

• Vehicle accessories as per delivery

• Key

• Vehicle tool kit

• Luggage compartment cover and luggage compartment separation net

• Other electronic data carriers

• General operating licence (ABE)