VEHICLE RETURN.

Upon termination of your car subscription, you will return your subscription vehicle at the confirmed time and date. Together with our partner you will inspect the vehicle properly when you return it.

It is common to find wear and tear on a vehicle when it is in use. Therefore we describe to you what damages or small traces of use and which are not relevant.

 

Traces of use that occur during use and mileage are acceptable. Excluded are damages caused by improper use or above average stress.

 

We have prepared a table for you.

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PAINT

OKAY

  • Slight surface scratches (can be polished), e.g. in the area of the door handles
  • Typical paint marks from using car washes
  • Slight stone chips (not all the way to the primer), max. 3 instances on the driver-side front

NOT OKAY

  • Scratches that cannot be polished, scratches with serious paint abrasion
  • Damage that requires painting
  • More intense chipping due to stones, down to the primer
  • Avoidable paint damage due to resin and animal droppings, as well as other avoidable natural and environmental influences

BODYWORK

NOT OKAY

  • Dents or bumps over 2 cm in diameter that impact the overall appearance of the vehicle
  • Unrepaired accident damage, hail damage

GLAZING

& LIGHTING

OKAY

  • Tiny isolated stone chips, scratches or chips outside the wiper area that do not negatively affect the outward view
  • Or damage the outer glass layer only superficially and are not longer than 2 mm, a maximum of 5 instances

NOT OKAY

  • Damage to the outer glass layer, down to the plastic layer due to stone impact
  • Leaking headlights or rear lights
  • Impairments that reduce traffic safety
  • Breaks, cracks, holes in the headlights or rear lights or the housing
  • Impacts from stones or chipping

BUMPERS

OKAY

  • Slight rubber abrasion on unpainted bumpers and trim strips which does not result in any visible and permanent deformation
  • Slight abrasion of paint, but not penetrating into the plastic area

NOT OKAY

  • Visible damage in the form of buckling, structural changes in the plastic, cracks, bursts and deformations
  • Deformation of the bumper bracket
  • Missing attachments (e.g. cover of the towing hook)

WHEELS & HUBCAPS

NOT OKAY

  • Large scratches or abrasions without material removal and scratches or abrasions with material removal
  • Major damage to the paint surface
  • Deformations, breakage

INTERIOR

NOT OKAY

  • Contamination or dirt that cannot be eliminated by normal cleaning
  • Odours, e.g. due to mould
  • Missing, broken, or insufficiently fastened functional parts (e.g. door handles, sun visors, cigarette lighter, door or boot cladding)
  • Damage, e.g. fire damage, holes, cracks
  • Smell from cigarettes, cigars, use of pipe or e-cigarettes

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YOU SHOULD LEAVE THIS IN THE VEHICLE WHEN YOU RETURN IT.

Please check the following items for completeness when returning the car.

EVERYTHING THERE?

THE FOLLOWING DOCUMENTS AND ITEMS ARE INSIDE YOUR VEHICLE

  • Service book, logbook, operating instructions
  • Vehicle registration certificate
  • First aid kit, warning triangle, safety vest
  • Spare tyre (if available) or repair kit
  • Navigation CD/DVD and SD card
  • Certificate of main and exhaust emissions inspection
  • Removed seats and benches
  • Vehicle accessories as per delivery
  • Key
  • Vehicle tool kit
  • Luggage compartment cover and luggage compartment separation net
  • Other electronic data carriers
  • General operating licence (ABE)

AND DO NOT FORGET TO TAKE OUT YOUR PROPERTY.

HERE ARE A FEW MAINTENANCE TIPS.

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Wash textile.

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You can reduce the risk of stone chips by keeping your distance.

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For less wear and fuel consumption check the tire pressure.

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Check coolant and engine oil regularly.

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Interior cleaning maintains the value of the vehicle.

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